Returns & Exchanges

At Powerpoints and Switches, we want to ensure your home electrical projects are a success by offering a 30-day return policy for all unused products in their original packaging. Whether you ordered the wrong finish or changed your mind, we are here to help you find the perfect match for your interior.

1

Initiate a Request

Contact our support team with your order number and the list of electrical components you wish to return to receive a Return Merchandise Authorization (RMA).

2

Pack with Care

Place the items in their original retail packaging, ensuring all screws and mounting brackets are included, and secure them inside a sturdy shipping box to prevent damage during transit.

3

Ship to Warehouse

Affix your return label to the package and drop it off at any authorized carrier location; we recommend using a tracked service for high-value switch and socket orders.

4

Inspection and Refund

Once our technicians verify the items are in resalable condition, we will issue a full refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing